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Verizon Wireless Trade-in Program

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VZW Trade-in program Overview Have a used phone you don’t use anymore? The Verizon Wireless Trade-In Program empowers our customers (and potential customers) to get value out of their used device. Effective September 30, 2010 this program will provide an online trade-in service where customers are presented with the option of receiving a VZW Gift Card or donating to HopeLine, which supports victims of domestic violence. Using the self-serve website, customers can determine the value of their device, submit a trade-in request, and track the status until the VZW Gift Card is received. At the trade-in website, customers can 1. Appraise to determine the value of the device. 2. Accept the option to receive a VZW Gift Card or donate to HopeLine. 3. Arrange for shipment of the appraised device to the Trade-In Support Center. 4. Verify information and submit the request. Benefits For the customer: Receive value for a used device from any wireless carrier Peace of mind that the equipment will b

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